Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
WHO WE ARE LOOKING FOR
We are seeking a North America (NA) Store Operations Process Optimization Specialist to enhance our store workload management, store tests, and support our Workload & Communications team. This role will involve developing tools, systems, and processes to streamline project management within the NA Store Operations team. The ideal candidate will become proficient in Back-of-House (BOH), Front-of-House (FOH), Technology, and Online-to-Offline (O2O) operations to drive project success in the NA geography (geo).
WHAT YOU WILL WORK ON
As a NA Store Operations Process Optimization Specialist, you will:
Review, assess, and carry out requests aligned with Store Operations priorities
Aid in delivering tasks to our stores, ensuring adherence to established processes
Elevate the store experience through process optimization
Create and maintain comprehensive project and process documentation
Manage multiple tasks simultaneously within the Workload Management & Communications Team
WHO YOU WILL WORK WITH
One of the great things about this position is you will get the opportunity to work in partnership with several cross functional teams across the Company. You will collaborate cross-functionally within NA Store Operations to support key initiatives and milestones. Your partners will include:
Brand Marketing
Visual Merchandising
Human Resources (HR)
Learning and Development
Technology
Nike.com
Global Partners in Business Operations (Biz Ops)
Analytics and Operations
WHAT YOU BRING
Bachelor’s degree in business or related field. Will accept any suitable combination of education, experience, or training
2+ years of project and or retail management experience
Excellent interpersonal skills with dedication to foster cross-functional teamwork and an open, positive, and collaborative environment
Retail experience is preferred, but not required
A passion for operations and an understanding of program interdependencies
A positive mindset with proven ability to flex and adapt to changing business needs while maintaining creative quality
Outstanding written communication, time management, and organizational skills
Ability to collaborate cross-functionally
Advanced proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Keynote
Experience with project management tools such as Asana, Aha, Jira, and Confluence
Laser-sharp focus to work quickly and efficiently under tight time frames
A passion for Athlete*, Sport, and Culture
Ability to travel occasionally, as needed
If you are passionate about optimizing store operations and possess the skills to drive our projects forward, we invite you to apply and join our dynamic team!
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
